NEED A HAND? 👋
Why I don't see Padka as a selectable camera and microphone?
Why after choosing Padka Audio and Padka Camera, my participants can hear me but I can't hear from my participants or vice versa?
Make sure that you only choose Padka Audio for "Microphone" and leave "Speaker" Same as System.
Padka Audio for Microphone
Same As System for Speaker
Padka Camera for Camera
Why is everything I shared on Padka backward?
No worry. You see it backward but your participants see it right. This issue is due to the "Mirroring my video" in "Camera settings". Untick this setting, and you will see your video as you participants see it.
Why I don't see on my virtual background anything that shared via Padka?
While using Padka, my video crashes when I change from Airpods to computer microphone and vice versa. What should I do to prevent this situation?
Mute your microphone during the transition - this will help to prevent the crash.
Can I use Padka on Windows PCs?
We are building the Windows version of Padka and expect to have it available in the end of 2021.
How do I uninstall Padka from my Mac?
We're sorry to see you go. To uninstall Padka from your Mac delete it from the Aplication folder as you do for any other app.
My video crashed, what should I do?
Leave Meeting. Don't "End Meeting for all", just leave, so everyone can stay in the same link for the meeting without disruption.
Close Zoom and Quit Zoom (if you're on MacOS)
Re-enter your session with the same link. Padka should work normal now.
Padka is launching and I'm playing videos, sharing photos from Padka. Why none of those appear on my Zoom screen?
You need to connect Padka with the video conferencing app by selecting Padka Audio as Microphone (leave Same as System for Speaker) and Padka Camera as your Camera. For more details how to set up Padka, click here
How do I choose the camera input for Padka?
Padka automatically chooses the computer built-in camera as the camera input to use, but if you happen to have another camera connected, you can also choose it as the camera input for Padka to work on by clicking the profile icon and then select the camera input you want.
Padka is launching and ask me to connect it with my video conferencing app to get started. How do I connect?
1. Open Settings of your video conferencing app.
2. In Video setting, select Padka Camera as camera.*
3. In Audio setting, select Same As System as speaker and Padka Audio as microphone.
Still need help?
Let's chat! We're right on the other end!